Custom software, automation and artificial intelligence
Your operation, running as a system.
BlueAlliance builds and maintains the systems that organize companies' day-to-day work: orders, delivery routes, accounting, condo management and property security.
- 20+ systems in production
- ERP and WhatsApp integration
- Systems monitored 24/7
Received
Validated
In ERP
Routed
Orders today
1,299
Invoices issued
328
Patrols
98.6%
- Distribution and logistics
- Accounting and tax BPO
- Condo management companies
- Property security
- Food service and retail
- Events and ticketing
- Law firms
- Loss prevention
20+
systems in production
used every day by our clients
8
industries served
from distributors to condo management companies
15+
ready-made integrations
ERP, WhatsApp, payments, e-signature and tax
24/7
monitored operation
routines, failures and external services tracked
Solutions
Systems for your company's operation
Each solution was born from a real client process and is in use today.
Orders and ERP
Orders arrive by spreadsheet or WhatsApp, get validated and only then go into the ERP, in batches and without retyping.
- Errors flagged by row and column, with a suggested fix
- Automatic posting to the ERP
- AI-powered service on WhatsApp
Delivery routing
We locate every address, calculate the route using real street distances and hand over a spreadsheet ready for the driver.
- Optimization with OR-Tools over the road network
- Picks up where it left off if something fails
- Private link with an expiration date
Accounting and tax
A console for tax BPO teams with a deadline-based work queue, review before issuing, an invoice monitor and a log of everything that was done.
- Issuing of NFS-e and NF-e (Brazilian e-invoices)
- AI reading of emails and documents
- Ready for Brazil's tax reform (IBS and CBS)
Condo management
Violation notices, ownership transfers with AI document review and automatic collections connected to the management company's system.
- E-signature of the transfer agreement
- Collections via WhatsApp and email
- Automatic weekly report
Property security
Patrols, checklists and incidents logged on the guard's phone, with a dashboard for supervisors to follow in real time.
- Android app for the guard post
- Face verification and access control
- Computer vision for loss prevention
Food service and retail
Cost of goods calculated from the recipe card, ingredient inventory, production, loyalty program and campaigns, integrated with iFood.
- Real cost of each product
- Loyalty program
- Segmented WhatsApp campaigns
Events and ticketing
Sales through our own checkout, payment split per organizer, QR Code tickets and check-in at the door.
- Automatic payout to the organizer
- Seat and table map
- Check-in by phone
Operations center
Tickets from every system in a single queue, assigned to the team, with response deadlines and metrics.
- One queue for multiple systems
- Deadlines and response times measured
- System health in real time
Processes we've built
Processes that left the spreadsheet and became systems
These are real cases, in use by our clients. Pick a process to see how it works today.
From a spreadsheet order to an ERP order
A distributor received hundreds of orders in spreadsheets and entered them one by one into the ERP. Today the file is validated in seconds and the orders go in as a batch.
Before
The spreadsheet was checked by eye and retyped into the ERP. Errors only showed up at delivery time.
After
Validation runs before the ERP. If there is a critical error, submission is locked and the screen shows where to fix it.
- No retyping
- Errors fixed before the ERP
- History of every batch
Our own product
Pulse365
ERP for property security and facilities
Built for security companies, Pulse365 brings field operations, sales and monthly billing measurement, HR and supervision together on one platform, with reports that land in the client's inbox on their own.
- Live operationsControl room, patrols by QR Code, NFC and GPS, checklists and a digital logbook.
- Sales and billingProposals from the post's cost sheet, contracts that create the posts and monthly measurement.
- PeopleTimekeeping under Brazil's Portaria 671, month-end closing, recruiting and PPE.
- Supervision and maintenanceDaily vehicle log (BDV), fleet, inspections and preventive asset maintenance.
Running today at more than 150 posts, with over 1,300 patrols a day.
Explore Pulse365
How we work
How a process becomes a system
Four stages, the same ones in every system we put live.
- 01
Understand the process
We talk to the people who do the work and map the real flow: the spreadsheet, the WhatsApp group, the old automation and the rules nobody wrote down.
- 02
Clickable prototype
Within a few days you click through the screens with sample data. The prototype already uses the final codebase, so what gets approved is what goes to production.
- 03
Parallel rollout
The new system runs alongside the old process and we compare the results. The switch happens when the numbers match.
- 04
Operation and improvements
We stay with you: tickets in a queue with deadlines, system monitoring and improvements based on day-to-day use.
Engineering
Principles we follow in every system
An operations system runs overnight, on weekends and with nobody watching. That is why we build everything following these rules.
Rules in the database, with tests
A business rule works the same way for the screen, an integration or a script. Important validation is tested and never depends on a disabled button.
History preserved
Transactions and audit logs are never edited. To correct something, a new record is added and the report shows the before and after.
Configuration without a new release
Credentials, webhooks and parameters are adjusted from the screen itself. Passwords and keys are stored encrypted.
Security from day one
Every table has per-user access rules. Error logs mask tax IDs, phone numbers and emails, and server keys never reach the browser.
Built for the field
Apps made for people working on the street or at a post, with weak signal, basic phones and Android closing apps in the background.
Gradual exit from automations
We move automation flows into a dedicated system one step at a time, comparing the result with the old flow before switching it off.
Integrations
We connect with the tools you already use
ERP, WhatsApp, payment methods, e-signature, tax, maps and AI models.
- Tiny ERP
- Superlógica
- iFood
- Asaas
- Autentique
- Conta Azul
- SIEG
- Google Maps
- OpenAI
- Claude (Anthropic)
- n8n
- Resend
- Firebase
- Supabase
- Vercel
Contact
Which process in your company becomes a system first?
Tell us what currently depends on spreadsheets, rework or one specific person. In a 30-minute call we show you how it would look as a system and what can be delivered first.
- Emailbluealliance@bluealliance.com.br
- First conversation30 minutes about your process
- FormatOnline or in-person meeting